To provide our customers with quality products and innovative services, enabling them to improve production outcomes, develop markets and become increasingly profitable. To achieve a cost-to-serve competitive advantage through the utilization of technology, process improvement and scale. To develop long-term strategic relationships with select manufacturers, while growing our proprietary–brand products where appropriate. To build our company through the efficient utilization of capital resources, while providing superior shareholder returns.
Service to our customers is our primary duty and the most vital component to our success. People are our most important resource. Investing in training and development, and expanding one’s opportunities, while treating all people with dignity and respect, is the cornerstone of our organization.
Honesty and integrity in both our words and actions are central to building and keeping trust. We work as one, embrace responsibility and maintain a focused effort. Both our success and setbacks are shared by all. Innovation, creativity and willingness to take risks foster our continuous improvement. Citizenship to our communities, industry and our company requires us to respect our resources, giving more than we take.